Sunday, 1 February 2015

Super-Duper Coop

Following the sad demise of Esme, the Buff Sussex bantam, the new coop has now arrived and been put together. I decided to have a bit of a swap around, so in fact Hugo the Buff Sussex cockerel and his three hens are now in a Cottage Hen House whilst Simba and his four girls get the new Haven coop. The Haven is bigger than the Cottage and Hugo and co have an extra run so the bigger footprint of the Haven is more appropriate for the larger sub-flock...

I must just say that as a company, Flyte So Fancy are absolutely terrific. The products are well thought out and it is clear that they are designed by someone who actually keeps poultry. The attention to detail is brilliant and the customer service exemplary. I noticed a large crack on the handle of the henhouse when I unwrapped the flat pack (the deliveries don't have to be signed for and I was out when it arrived) and so I sighed and emailed them a photo of the dinged section. I put my iPad down to finish bringing in the panels when my daughter called me to say there was someone on the phone for me - James at Flyte So Fancy! He apologised for the breakage and said that as the length of wood with the handle was screwed rather than nailed on, he would send me out a replacement that afternoon so it would be with me either Saturday or Monday. He reassured me that the integrity of the coop was not compromised by the lack of handle so if I didn't mind making do with the broken section for a couple of days, I could go ahead and construct the coop. No quibble, no fuss and having been on the receiving end of appalling excuses from another company that have sent out goods that have been damaged it is always such a relief to order from such a reputable firm.

So, those hens are now safe from rats and foxes. I did notice rat droppings and a stash of food in one of the other coops so I am worried that they have been running up in there during the day and making a little rodent nest. I daren't keep the popholes shut though as it's such a cold wind at this time of year and the hens often retreat to the shelter of the house to escape the weather. I've been checking vigilantly and since doing so there's not been a problem....

The Haven Henhouse

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